About the job
As an AI Services Consultant at Zendesk, you will play a pivotal role in transforming customer experience through AI-driven innovation. This job offers a unique opportunity to guide global brands in leveraging AI technologies to achieve immediate business value. The team thrives on collaboration, agility, and a shared commitment to excellence.
You'll be responsible for
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Leading AI configurations
Lead the configuration, integration, and design choices for the Zendesk AI Platform, removing technical blockers at speed.🚀
Managing project delivery
Manage end-to-end AI implementations with clear scope, timelines, and stakeholder alignment to ensure reliable delivery.🔄
Driving adoption
Facilitate consultative sessions to ensure smooth AI integration within customer organizations.Key criteria
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5+ years in Professional Services or Consulting
Demonstrated experience in delivering technical solutions for clients.View
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Experience in enterprise technology/SaaS
Background in roles like Technical Account Management or Solutions Engineering.View
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Proven strategy execution skills
Ability to design success plans that drive measurable outcomes.View
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