NSW Department of Customer Service23 followers178 jobs

Senior Business Analyst

SeniorFull-timeHybridSydney NSW, AustraliaBusiness analysis and strategyPosted 5 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Senior Business Analyst job is all about shaping major investment decisions for a high-priority, whole-of-government program. This position plays a crucial role in supporting strategic decision-making for large-scale transformation initiatives within the NSW Telco Authority. The team thrives on collaboration, working closely with executives, finance, and procurement teams to ensure that submissions meet all necessary requirements.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🚀

Leading business case development

Leading the development of end-to-end business cases for complex transformation initiatives, including case for change, options analysis, strategic alignment and public value articulation.
🔄

Translating requirements

Translating service and operational requirements into clear, structured investment and procurement documentation.
🤝

Partnering with stakeholders

Partnering with executives, finance and procurement teams to develop, challenge and refine investment submissions.

Key criteria

📊

End-to-end business case experience

Demonstrated experience delivering government business cases for complex programs.

View

📝

Assurance-ready submissions

Proven ability to develop investment submissions meeting Treasury requirements.

View

📑

Approach-to-market documentation

Experience contributing to EFT, EOI, and RFT documentation.

View

View more

A meaningful career starts with a match

View your fit

4 criteria for this job
End-to-end business case experience
Demonstrated experience delivering government business cases for complex programs.

View

Assurance-ready submissions
Proven ability to develop investment submissions meeting Treasury requirements.

View

Approach-to-market documentation
Experience contributing to EFT, EOI, and RFT documentation.

View

Stakeholder engagement skills
Strong experience engaging with senior stakeholders and finance teams.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position in Information Technology is a fantastic opportunity to engage with stakeholders and translate business needs into actionable requirements. This role plays a crucial part in supporting digital initiatives that align with Treasury’s strategic priorities, making a positive impact on the people of New South Wales. The team values collaboration, effective communication, and continuous professional development, ensuring a supportive environment for growth.
Device Technologies
Device Technologies
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst job at Device Technologies is an exciting opportunity to drive business improvement and enhance patient outcomes through innovative solutions. This position plays a vital role in bridging the gap between business and technical teams, ensuring that project requirements are clearly defined and effectively delivered. The team thrives on collaboration, continuous improvement, and empowering each other to achieve shared goals.
South East Water
South East Water
Senior Business AnalystMelbourne, VIC · Full-time
The Senior Business Analyst at South East Water plays a crucial role in delivering application enhancements and ensuring project success. This job is all about collaboration, innovation, and making a positive impact on the community by providing essential water services. The team thrives on fresh thinking and embraces challenges, creating a dynamic and supportive work environment.
Colonial First State
Colonial First State
Senior Business AnalystSydney, NSW · Full-time
This job is about joining a dynamic team at CFS that values expertise, passion, and diversity. As a Senior Business Analyst, you will play a crucial role in delivering projects that align with CFS’s strategic priorities, helping to create exceptional experiences for customers. The team thrives on collaboration, innovation, and a commitment to achieving financial freedom for all.