NSW Department of Customer Service32 followers324 jobs

Senior Business Analyst

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Business Analyst position offers an exciting opportunity to contribute to meaningful, system-wide impact while building a strong professional network within the Department of Customer Service. This job is all about delivering high-quality analysis and insights that support strategic category planning and decision-making. The team thrives in a collaborative culture, known for strong engagement and high performance, making it a fantastic environment to accelerate your career.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📈

Analyzing supplier data

Analyzing suppliers spend and billing data, including validating charges against agreed contract and pricing terms.
📊

Developing dashboards

Developing and maintaining dashboards (e.g. Power BI) to provide visibility of supplier performance, spend and benefits.
💡

Providing insights

Providing clear, practical advice to stakeholders based on analysis, including highlighting issues and recommended actions.

Key criteria

📊

Analytical capability

Proven experience analyzing complex, multi-source datasets.

View

💼

Financial data experience

Demonstrated experience working with financial and commercial data.

View

📈

Dashboard development skills

Experience building dashboards using Power BI or similar tools.

View

View more
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Analytical capability
Proven experience analyzing complex, multi-source datasets.

View

Financial data experience
Demonstrated experience working with financial and commercial data.

View

Dashboard development skills
Experience building dashboards using Power BI or similar tools.

View

Process automation experience
Experience improving or automating processes using digital tools.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position in Information Technology is a fantastic opportunity to engage with stakeholders and translate their needs into actionable requirements. This role plays a crucial part in supporting digital initiatives that align with Treasury's strategic priorities. The team values collaboration, effective communication, and a commitment to improving outcomes across the NSW Government.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst position in Information Technology is a fantastic opportunity to engage with stakeholders and translate business needs into actionable requirements. This role plays a crucial part in supporting digital initiatives that align with Treasury’s strategic priorities, making a positive impact on the people of New South Wales. The team values collaboration, effective communication, and continuous professional development, ensuring a supportive environment for growth.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Business AnalystSydney, NSW · Full-time
The Senior Business Analyst job is all about shaping major investment decisions for a high-priority, whole-of-government program. This position plays a crucial role in supporting strategic decision-making for large-scale transformation initiatives within the NSW Telco Authority. The team thrives on collaboration, working closely with executives, finance, and procurement teams to ensure that submissions meet all necessary requirements.
RACV
RACV
Senior Business AnalystMelbourne, VIC · Full-time
The Senior Business Analyst job at RACV is an exciting opportunity to be part of a transformational journey that is revolutionising the way the organisation works. This position plays a critical role in delivering complex technology and business transformation initiatives while collaborating with diverse stakeholders. The team thrives on a culture of collaboration, continuous improvement, and a strong focus on member-centric solutions.

A meaningful career starts with a match