Suncorp Group5 followers93 jobs

Senior Claims Performance Specialist

SeniorFull-timeHybridBrisbane QLD, AustraliaDataCustomer successBusiness analysis and strategyPosted 14 hours ago
View your fit0 of 9 criteria met

About the job

As a Senior Claims Performance Analyst, you will play a crucial role in enhancing claims and injury management through data-driven insights. Your work will directly impact customer outcomes and operational performance, contributing to the sustainability of personal injury portfolios. The team values collaboration and continuous learning, fostering an environment where everyone can thrive.

You'll be responsible for

📈

Designing performance metrics

Creating metrics that monitor and enhance claims and injury management outcomes across schemes.
📊

Providing performance insights

Delivering monthly insights and analysis to support financial objectives and improve customer outcomes.
🔍

Conducting deep-dive investigations

Investigating underperforming segments of the claims value chain to identify improvement opportunities.

Skills you'll need

🔍

Strong analytical capability

Ability to analyze complex datasets and provide insights that inform decision-making.
💼

General insurance or financial services knowledge

Understanding of the insurance and financial services landscape to support claims performance analysis.
🗣️

Effective communication skills

Ability to communicate complex insights clearly to senior stakeholders.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Claims performance analysis experience
Demonstrated experience delivering insights that drive measurable outcomes.

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Strong analytical skills
Proven capability in modelling and interpreting complex datasets.

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Collaboration with cross-functional teams
Experience partnering with Claims, Finance, and Analytics teams.

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Financial services knowledge
Strong understanding of general insurance or financial services.

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Effective communication skills
Ability to convey complex insights clearly to senior stakeholders.

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