Australian Unity20 jobs

Senior Client Connect Specialist

SeniorFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPeople and culturePosted 6 days ago
View your fit0 of 9 criteria met

About the job

The Senior Client Connect Specialist is a vital part of the Client Connect team, dedicated to ensuring that referrals and individuals receive the right Remedy Healthcare clinical program. This position not only supports the facilitation of non-clinical tasks but also plays a crucial role in enhancing customer experiences. With a flexible work environment based in Melbourne, the team thrives on collaboration and proactive engagement.

You'll be responsible for

🤝

Providing customer support

Delivering front-line customer support in a call-centre environment, ensuring timely and effective responses to client inquiries.
🔄

Supporting team workflow

Observing and supporting the workflow of the team, effectively responding to clients’ requirements and ensuring compliance with procedures.
🤝

Collaborating with teams

Working collaboratively with multiple teams, offering appropriate guidance and support to colleagues to achieve common goals.

What we're looking for

📞

Senior customer support experience

Demonstrated experience in senior customer support roles.

View fit

💼

Sales and growth experience

Proven experience in sales and growth is highly regarded.

View fit

🏥

Health services industry experience

Demonstrated experience working in the health services industry.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Senior customer support experience
Demonstrated experience in senior customer support roles.

View

Sales and growth experience
Proven experience in sales and growth is highly regarded.

View

Health services industry experience
Demonstrated experience working in the health services industry.

View

Mentoring experience
Experience mentoring team members to enhance performance.

View

Tech-savvy and administrative skills
Strong administration and time management skills are essential.

View

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