Senior Client Services Officer
About the job
The Senior Client Service Officer plays a vital role in supporting the NSW community by providing access to justice services. This position involves supervising a small team and delivering high-quality administrative services while ensuring compliance with statutory obligations. The team thrives on collaboration, adaptability, and a commitment to professionalism, making a real difference in the lives of those navigating the justice system.
You'll be responsible for
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Providing administrative services
Delivering complex administrative services to meet statutory obligations and ensuring high-quality service to clients.👨🏫
Supervising a team
Mentoring and supervising a small team, allocating resources daily to achieve business goals.❓
Managing enquiries
Handling complex enquiries and providing procedural assistance to clients and team members.Key criteria
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Complex administrative service experience
Demonstrated experience providing complex administrative services in a legal context.View
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Team supervision skills
Proven experience supervising and mentoring small teams effectively.View
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Knowledge of court procedures
Understanding of court legislation, policies, and procedures.View
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