NSW Department of Customer Service35 followers455 jobs

Senior Coordinator, Compliance Programs

SeniorFull-timeHybridSydney NSW, AustraliaPosted 4 months agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

The Senior Coordinator, Compliance Programs is a pivotal job within the NSW Fair Trading Division, focusing on developing and delivering educational initiatives that enhance regulatory capability across New South Wales. This role is essential in shaping a customer-centered approach to compliance, ensuring that stakeholders are engaged and informed. The team thrives on collaboration, innovation, and a commitment to making a real difference in the community.

Meet the team

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You'll be responsible for

📚

Leading education initiatives

Lead the design, development, and delivery of regulatory education and operational plans to strengthen compliance.
👥

Managing stakeholder projects

Manage projects that build stakeholder capability and promote compliance across regulated sectors.
📈

Evaluating program outcomes

Evaluate program outcomes, identify improvement opportunities, and report on performance to ensure effectiveness.

Key criteria

📊

Regulatory education program management experience

Demonstrated experience managing compliance programs from design to evaluation.

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🤝

Strong stakeholder engagement skills

Proven ability to build relationships and negotiate with diverse stakeholders.

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📝

Education and awareness initiative delivery

Experience designing and delivering impactful educational materials and strategies.

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A meaningful career starts with a match

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5 criteria for this job
Regulatory education program management experience
Demonstrated experience managing compliance programs from design to evaluation.

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Strong stakeholder engagement skills
Proven ability to build relationships and negotiate with diverse stakeholders.

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Education and awareness initiative delivery
Experience designing and delivering impactful educational materials and strategies.

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Project management capability
Ability to manage multiple complex projects within governance frameworks.

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Analytical and problem-solving skills
Strong capability to evaluate outcomes and identify improvement opportunities.

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