Queensland Government44 followers425 jobs

Senior IT Support Consultant

SeniorFull-timeHybridBrisbane QLD, AustraliaPosted 8 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Senior IT Support Consultant position at CITEC is an exciting opportunity to lead Microsoft onboarding initiatives and manage Microsoft 365 tenants for Queensland Government agencies. This role is vital for ensuring effective system administration and customer support, contributing to the overall success of the team. Collaboration and knowledge sharing are key values within the team, fostering a supportive environment for professional growth.

You'll be responsible for

🚀

Leading customer onboarding projects

Overseeing the onboarding of customers, ensuring a smooth transition and implementation of services.
🛠️

Providing advanced system administration

Delivering expert system administration services and advice to customers, maintaining high service levels.
👩‍🏫

Mentoring technical specialists

Guiding and mentoring a team of technical specialists to enhance their skills and improve infrastructure management.

Key criteria

💻

Technical experience in system administration

Demonstrated experience in enterprise-level system administration activities.

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📈

Experience with Microsoft E5 products

Knowledge of Windows Defender and Entra ID for effective management.

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🔧

Active Directory expertise

Proven experience with Group Policy Management in Active Directory.

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5 criteria for this job
Technical experience in system administration
Demonstrated experience in enterprise-level system administration activities.

View

Experience with Microsoft E5 products
Knowledge of Windows Defender and Entra ID for effective management.

View

Active Directory expertise
Proven experience with Group Policy Management in Active Directory.

View

Microsoft Modern Device Management
Experience managing devices using Intune and MECM.

View

ITSM/ITIL knowledge
Familiarity with change, incident, and problem management processes.

View

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