Zendesk8 followers13 jobs

Senior Machine Learning Engineer

SeniorFull-timeHybridMelbourne VIC, AustraliaNew South Wales, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met
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About the job

This job is about leading the charge in AI-driven customer experience solutions at Zendesk. By working at the intersection of large language models and multi-agent coordination, you will have the opportunity to design innovative systems that enhance real-world task execution. The team values collaboration and creativity, fostering an environment where everyone can contribute to groundbreaking advancements.

You'll be responsible for

๐Ÿ—๏ธ

Building advanced task agents

Achieving state-of-the-art performance against rigorous benchmarks by optimizing agentic workflows.
๐Ÿงฉ

Designing cognitive architectures

Creating sophisticated memory systems inspired by human cognition for dynamic context maintenance.
๐Ÿ”„

Implementing self-improving loops

Architecting scalable, autonomous loops for continuous learning and skill discovery in agents.

Key criteria

๐Ÿง 

Machine learning expertise

Proven experience with machine learning and transformer architectures.

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๐Ÿ”ง

Python and PyTorch skills

Demonstrated proficiency in Python and PyTorch for AI applications.

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๐Ÿ“Š

Data evaluation experience

Experience in evaluating AI performance in real-world scenarios.

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Meet the team

About the company

View your fit

4 criteria for this job
Machine learning expertise
Proven experience with machine learning and transformer architectures.

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Python and PyTorch skills
Demonstrated proficiency in Python and PyTorch for AI applications.

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Data evaluation experience
Experience in evaluating AI performance in real-world scenarios.

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Safety and governance knowledge
Understanding of safety protocols in AI agent workflows.

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