Zendesk8 followers13 jobs

Senior Machine Learning Engineer

SeniorFull-timeHybridMelbourne VIC, AustraliaNew South Wales, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being a key Staff-level architect at Zendesk, where you will build the "Digital Nervous System" for AI agents. Your work will directly impact the reliability and performance of AI-driven customer experiences, ensuring that agents can operate safely and efficiently. The team values collaboration and innovation, working together to solve complex challenges in the evolving landscape of enterprise software.

You'll be responsible for

🏗️

Architecting multi-tenant durable agent runtime

Designing fault-tolerant execution environments that ensure reliability and progress in long-running workflows.
🧠

Designing enterprise memory functions

Creating high-throughput memory infrastructures to support various memory tiers for agents, ensuring data integrity.
🔒

Implementing multi-tenant resource isolation

Establishing strict logical boundaries across shared infrastructure to prevent data leakage and ensure security.

Key criteria

🖥️

Backend development experience

5+ years of backend development with Java, Go, or Python.

View

🔄

Distributed state management

Proven experience managing distributed state in cloud environments.

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🔒

Zero-trust execution knowledge

Experience implementing zero-trust execution validation for security.

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View more

Meet the team

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4 criteria for this job
Backend development experience
5+ years of backend development with Java, Go, or Python.

View

Distributed state management
Proven experience managing distributed state in cloud environments.

View

Zero-trust execution knowledge
Experience implementing zero-trust execution validation for security.

View

Telemetry and observability skills
Demonstrated ability to establish telemetry for agent actions.

View

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