About the job
The Senior Manager, Fiduciary Operations at Marsh is a pivotal leadership job within the Business Client Services team, based in Sydney or Melbourne. This position focuses on optimizing fiduciary operations, including invoicing and debtor management, while ensuring alignment with global initiatives and local business needs. The team thrives on collaboration, continuous improvement, and fostering a vibrant culture that empowers everyone to contribute to impactful solutions.
You'll be responsible for
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Implementing fiduciary strategy
Implementing the Fiduciary and invoicing 3-year strategy aligned to global direction and Pacific business goals, partnering closely with global peers.👥
Leading a team
Leading and developing a team of invoicing and fiduciary professionals, fostering a culture of integrity, accountability, and continuous improvement.📊
Reporting service metrics
Defining, delivering, and reporting key service metrics to senior leadership; identifying gaps and implementing improvement plans to continuously lift performance.Key criteria
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Leadership experience in insurance
Proven leadership experience in fiduciary or finance functions.View
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Process digitization expertise
Demonstrated experience delivering measurable process improvements.View
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Global matrix organization experience
Experience influencing stakeholders across functions and geographies.View
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