Senior Manager, Investigation and Case Management
About the job
This job is about leading the case management and investigation function at Adelaide University, ensuring that complex and sensitive matters are handled with care and professionalism. The impact of this position is significant, as it contributes to creating a safe and supportive environment for all community members. The team thrives on collaboration, curiosity, and a commitment to lifelong learning, making it a vibrant place to work.
You'll be responsible for
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Leading and managing the case management and investigation function
Overseeing the case management and investigation function to ensure complex and sensitive matters are handled effectively and in alignment with policies and frameworks.📜
Ensuring compliance with the National Higher Education Code to Prevent and Respond to Gender-based Violence
Guaranteeing adherence to national codes and regulations regarding gender-based violence, fostering a safe and supportive environment.👥
Supporting a small team of complaints advisors and specialist investigators
Providing guidance and support to a dedicated team of advisors and investigators in managing complaints and conducting investigations.Key criteria
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Experience leading investigations
Demonstrated experience leading complex complaint investigations.View
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Governance framework knowledge
Proven ability to apply governance frameworks in decision-making.View
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High-quality case management
Experience delivering effective case management outcomes in regulated environments.View
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