Senior Performance Leads – Home Buying and Customer Digital and AI
About the job
As a Senior Performance Lead, you will be a performance leader, partnering with key stakeholders to drive performance uplift in Retail Banking. This job is all about optimizing decision-making and enhancing strategic planning processes to better serve customers. The team thrives on a culture of fun, learning, and continuous growth, making it an exciting opportunity to shape the future of retail banking.
You'll be responsible for
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Orchestrating planning cycles
Orchestrating the annual and quarterly planning cycle to achieve business outcomes and efficiency, contributing to the Crew’s annual commitments and quarterly Crew Memos.📈
Tracking performance
Tracking and reporting progress against crew objectives and key results, leveraging data-driven insights for continuous improvement opportunities.👥
Developing workforce strategy
Developing and managing a comprehensive workforce strategy for the crew, ensuring alignment to business and financial targets.Key criteria
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Data analysis and performance metrics experience
Demonstrated experience analysing data to drive business decisions.View
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Stakeholder management expertise
Extensive experience influencing stakeholders at all levels.View
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Strategic thinking and problem-solving skills
Proven ability to navigate complex environments and drive performance.View
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