Uber81 followers21 jobs

Senior Regulatory Support Manager

SeniorFull-timeOfficeSydney NSW, AustraliaProfessional servicesStrategy and analysisPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Senior Community Operations Manager in ANZ Regulatory Support is all about developing, operating, scaling, and enhancing regulatory compliance operations for the ANZ region. This job plays a crucial role in leading teams to achieve compliant outcomes, continuously improving processes, and advocating for the community to enhance the overall customer experience. Collaboration and a commitment to excellence are at the heart of how the team works together to drive impactful results.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👨‍👩‍👧‍👦

Leading a team

Delivering outstanding operational outcomes in line with agreed service level agreements while respecting regulatory obligations and ensuring efficiency without compromising quality.
📑

Maintaining accurate records

Ensuring the team maintains accurate records and is audit-proof, involving six-monthly checks of all records in keeping with regulatory obligations.
🤝

Advocating for the community

Listening attentively to community feedback to positively influence interactions and provide actionable insights to improve Uber's operations.

Key criteria

📊

Project management experience

Proven experience managing complex projects from start to finish.

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🤝

Stakeholder management skills

Demonstrated ability to engage with diverse internal and external stakeholders.

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📈

Regulatory literacy

Experience navigating complex regulatory environments effectively.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Project management experience
Proven experience managing complex projects from start to finish.

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Stakeholder management skills
Demonstrated ability to engage with diverse internal and external stakeholders.

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Regulatory literacy
Experience navigating complex regulatory environments effectively.

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Time management skills
Demonstrated ability to balance competing priorities efficiently.

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SQL proficiency
Experience using SQL for data analysis and decision-making.

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