About the job
Join a high-performing team as a Senior Service Desk Analyst at Data#3, an HRD Employer of Choice for ten consecutive years! This job offers an exciting opportunity to improve support for a growing customer base while working in a fast-paced environment. The team values collaboration, diversity, and inclusion, ensuring everyone feels welcome and valued.
You'll be responsible for
📞
Providing Service Desk support
Delivering exceptional Service Desk support to key customers and ensuring their needs are met promptly.📧
Managing requests
Handling multiple requests via email, messenger, and phone calls while prioritizing customer needs.🤝
Developing customer relationships
Building and maintaining deep relationships with customers to enhance service delivery.Key criteria
🖥️
3+ years of Service Desk experience
Proven experience in a corporate Service Desk environment.View
📞
Excellent customer service skills
Demonstrated ability to provide outstanding technical support.View
🔧
Technical knowledge in key systems
Experience with Active Directory, Citrix, and Windows O/S.View
View more
