Heidi Health11 followers62 jobs

Senior Solutions Engineer

SeniorFull-timeHybridMelbourne VIC, AustraliaInformation technologySalesProduct managementPosted 2 months ago
View your fit0 of 9 criteria met

About the job

Heidi is on an exciting journey to build an AI Care Partner that supports clinicians throughout their work, from documentation to care delivery. This job is crucial in doubling healthcare’s capacity while maintaining a human touch, having already returned over 18 million hours to clinicians and supported millions of patient visits globally. The team thrives on collaboration, moving quickly where it matters, and staying grounded in proven methods, all while shaping the future of healthcare.

You'll be responsible for

🔍

Leading technical discovery and qualification

Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
🛠️

Designing tailored solutions

Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
📊

Delivering product demos and technical presentations

Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.

Skills you'll need

💼

Solution Engineering experience

5+ years of experience in Solution Engineering, preferably in SaaS, healthcare, or enterprise software.
🗣️

Excellent communication skills

Ability to communicate effectively with both technical and non-technical audiences.
🔗

Integration protocols knowledge

Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards.
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Meet the team

About the company

View your fit

0 of 5 criteria met
5+ years in solution engineering
Experience in SaaS, healthcare, or enterprise software is essential.

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Integration protocols knowledge
Strong understanding of REST APIs, SAML/OIDC, and SCIM.

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Excellent communication skills
Ability to convey complex ideas to technical and non-technical audiences.

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Experience with healthcare providers
Familiarity with sales cycles in large health systems or EMR vendors.

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Autonomous in fast-paced environments
Comfortable operating independently in early-stage settings.

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