About the job
This job is about enhancing the driver experience for Uber’s driver-partners in Australia and New Zealand. By developing engagement strategies and fostering community, you will play a crucial role in ensuring that driver-partners feel supported and motivated. The team thrives on collaboration and continuous improvement, working closely with various stakeholders to elevate the driver experience and engagement.
You'll be responsible for
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Building driver experience strategies
Creating strategies to enhance driver-partner retention on the Uber platform.🚀
Leading special projects
Improving key aspects of the driver-partner experience through continuous improvement processes.📊
Developing data-led insights
Informing the business on driver-partner sentiment and emerging issues to elevate their voice.Key criteria
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5+ years in strategy or operations
Demonstrated experience in customer strategy and project management.View
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Excellent communication skills
Ability to translate data into actionable insights effectively.View
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Strong problem-solving skills
Experience breaking down ambiguous problems using data-driven insights.View
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