SeniorFull-timeHybridNew South Wales, AustraliaProfessional servicesInformation technologyPosted 14 hours ago
About the job
The Senior Technical Account Manager at Commvault is a strategic advisor focused on managing complex enterprise customer relationships. This job plays a vital role in driving customer success, retention, and operational maturity while ensuring cyber resiliency outcomes. The team values collaboration, autonomy, and a commitment to delivering exceptional customer experiences.
You'll be responsible for
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Managing strategic customer relationships
Own and nurture relationships across complex enterprise accounts to drive success and retention.📈
Driving customer value realization
Implement strategies to ensure measurable value for customers, enhancing their experience and satisfaction.🚀
Leading complex customer programs
Coordinate initiatives involving multiple stakeholders and workstreams to achieve customer goals.Key criteria
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7+ years in technical account management
Proven experience managing large enterprise customer relationships.View
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Advanced technical expertise
Deep knowledge in cloud, infrastructure, and cyber resiliency.View
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Strong programme management skills
Demonstrated ability to lead complex customer programmes.View
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