Commvault5 jobs

Senior Technical Account Manager, Australia

SeniorFull-timeHybridNew South Wales, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Technical Account Manager at Commvault is a strategic advisor focused on managing complex enterprise customer relationships. This job plays a vital role in driving customer success, retention, and operational maturity while ensuring cyber resiliency outcomes. The team values collaboration, autonomy, and a commitment to delivering exceptional customer experiences.

Meet the team

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You'll be responsible for

🤝

Managing strategic customer relationships

Own and nurture relationships across complex enterprise accounts to drive success and retention.
📈

Driving customer value realization

Implement strategies to ensure measurable value for customers, enhancing their experience and satisfaction.
🚀

Leading complex customer programs

Coordinate initiatives involving multiple stakeholders and workstreams to achieve customer goals.

Key criteria

🔑

7+ years in technical account management

Proven experience managing large enterprise customer relationships.

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🌐

Advanced technical expertise

Deep knowledge in cloud, infrastructure, and cyber resiliency.

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📊

Strong programme management skills

Demonstrated ability to lead complex customer programmes.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
7+ years in technical account management
Proven experience managing large enterprise customer relationships.

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Advanced technical expertise
Deep knowledge in cloud, infrastructure, and cyber resiliency.

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Strong programme management skills
Demonstrated ability to lead complex customer programmes.

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Executive stakeholder management
Experience influencing and engaging with executive stakeholders.

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Retention and expansion influence
Proven success in driving customer retention and growth.

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