Nasdaq8 jobs

Senior Technical Application Support Specialist

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Senior Technical Application Support Specialist, you will play a critical role in supporting Nasdaq's trade surveillance and market data technology for clients across global markets. Your journey will involve solving complex technical problems and ensuring the reliability of systems in a fast-paced environment. The team values collaboration and effective communication, making it a great fit for self-starters who thrive on ownership and teamwork.

You'll be responsible for

🔍

Monitoring systems

Monitoring systems for software errors, failures, and capacity issues; troubleshooting and escalating as needed to ensure continuous operational performance.
🔗

Resolving connectivity issues

Resolving market data and private data connectivity issues of increasing complexity, working closely with clients, exchanges, and market centers.
📊

Managing exchange feed integrations

Managing exchange feed integrations and leading projects to implement or upgrade trading systems, including handling client change requests.

Key criteria

🔧

8+ years in trading technology

Proven experience in the trading technology industry.

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📊

4+ years supporting trading data

Demonstrated experience with financial trading data and protocols.

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🛠️

Incident management expertise

Experience managing ticket workflows and critical issues.

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Meet the team

About the company

A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
8+ years in trading technology
Proven experience in the trading technology industry.

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4+ years supporting trading data
Demonstrated experience with financial trading data and protocols.

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Incident management expertise
Experience managing ticket workflows and critical issues.

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Strong communication skills
Ability to translate technical concepts for non-technical audiences.

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Experience in global teams
Background working within distributed, multi-functional teams.

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