Shippit
SeniorFull-timeHybridTownsville City QLD 4810, AustraliaCustomer service and supportTechnical supportIT supportPosted 1 month ago
About the job
As a Senior Field Engineer at Unisys, you will play a crucial role in delivering high-quality technical support and services to our clients on an Australian government account. This job is all about ensuring the smooth operation of IT infrastructure while mentoring junior engineers to help them grow. The team values collaboration and is dedicated to providing exceptional technology solutions.
You'll be responsible for
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Providing technical support
Delivering high-quality technical support and services to clients, ensuring their IT infrastructure runs smoothly.👩🏫
Mentoring junior engineers
Guiding and mentoring junior engineers to help them develop their skills and excel in their jobs.🛠️
Troubleshooting technical issues
Diagnosing and resolving complex technical issues to maintain optimal IT operations for clients.What we're looking for
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Deskside support experience
Minimum 4 years in a deskside support environment.View fit
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Troubleshooting skills
Proven ability to resolve complex technical issues.View fit
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Mentoring experience
Experience guiding junior engineers in skill development.View fit
View more
