About the job
This job is all about providing exceptional Field Engineering support to a diverse range of large and complex enterprise clients. Success in this position means ensuring seamless service delivery and client satisfaction through advanced maintenance and technical expertise. The team thrives on collaboration and continuous improvement, always looking for ways to enhance service metrics and support one another in achieving excellence.
You'll be responsible for
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Providing Field Engineering support
Provides the full range of Field Engineering support for an assigned base of large and complex enterprise clients.😊
Ensuring client satisfaction
Takes complete ownership of onsite service activities, ensuring seamless delivery and client satisfaction.⚙️
Performing advanced maintenance
Performs advanced-level maintenance on products and systems, including installation activities of low to medium complexity.Key criteria
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Enterprise-level experience
Proven background managing complex client environments.View
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Technical maintenance skills
Experience installing and repairing hardware/software on-site.View
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Collaboration skills
Ability to work effectively with technical teams for seamless service.View
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