Unisys4 followers52 jobs

Senior Technical Field Engineer

Mid levelSeniorFull-timeHybridBrisbane QLD, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. This position plays a crucial role in ensuring clients receive top-notch support and service, enhancing their overall experience. The team thrives on collaboration, technical expertise, and a commitment to continuous improvement.

You'll be responsible for

🛠️

Providing Field Engineering support

Delivering comprehensive support for an assigned base of large and complex clients, ensuring their needs are met.
🏢

Taking ownership of onsite service activities

Managing all aspects of onsite service to ensure client satisfaction and effective problem resolution.
🔧

Performing advanced-level maintenance

Conducting maintenance on all products, including low-complexity installation activities, to ensure optimal performance.

Key criteria

🔧

Field engineering experience

2-4 years of experience in field engineering support.

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🔒

NV1 security clearance

Possession of NV1 security clearance is mandatory.

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🚗

Valid driver's license

Current driver's license required for onsite service activities.

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View your fit

5 criteria for this job
Field engineering experience
2-4 years of experience in field engineering support.

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NV1 security clearance
Possession of NV1 security clearance is mandatory.

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Valid driver's license
Current driver's license required for onsite service activities.

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Technical troubleshooting skills
Proven ability to diagnose and resolve technical issues.

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Client service metrics knowledge
Experience contributing to client service metrics and documentation.

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