About the job
The Senior Technical Specialist – Voice Core IME is a pivotal position within the Integration & Maintenance Engineering team in Sydney. This job is all about providing deep technical leadership across Fixed Voice Core platforms while supporting critical customer services, including Services Australia. Team members enjoy a collaborative environment where autonomy is encouraged, and they work closely with engineering, operations, architecture, vendors, and customers.
You'll be responsible for
👨🏫
Providing technical leadership
Acting as the Subject Matter Expert for Fixed Voice Core, including fixed voice access and interconnect services.🔍
Supporting fault analysis
Providing Tier 3 technical support, fault analysis, troubleshooting and restoration across complex voice platforms.⚙️
Leading upgrades and testing
Leading software and hardware upgrades, testing, and production network cutovers with minimal customer impact.Key criteria
📡
Extensive telecommunications experience
Demonstrated experience in telecommunications, especially Fixed Voice and IP networks.View
🔧
In-depth Fixed Voice Core expertise
Proven knowledge of Fixed Voice Core platforms, SIP signalling, and performance analysis.View
🛠️
Strong fault management skills
Experience managing complex incidents and long-duration faults in network environments.View
View more
