About the job
This job is about leading high-volume staffing events for Amazon's Customer Fulfillment & Delivery Services teams. As a Senior Workforce Planner, you will play a crucial role in managing labor strategies and vendor relationships to ensure exceptional service delivery. The team thrives in a fast-paced, innovative environment, where collaboration and a commitment to customer satisfaction are key.
You'll be responsible for
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Partnering with business operations
Collaborating with regional leaders to align labor strategy and mitigate risks through regular planning meetings.📈
Determining hiring strategy
Assessing local market conditions to establish effective hiring strategies and cost management.📋
Managing vendor relationships
Overseeing vendor management processes, ensuring compliance with KPIs and delivering standard work.Key criteria
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Workforce planning experience
Demonstrated experience in a workforce planning role is essential.View
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Stakeholder influence
Experience working with and influencing senior level stakeholders.View
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Analytical skills
Experience with analytical tools and metrics reporting.View
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