About the job
The Service Administrator job at Diverseco is a fantastic opportunity for a proactive and customer-focused individual to join a dynamic team in QLD. This position plays a crucial role in ensuring service excellence from scheduling to job completion, making a real impact on customer satisfaction. The team values strong organisational skills and a collaborative spirit, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Coordinating service technicians
Coordinate service technicians and schedule maintenance and repair work, ensuring timely updates and customer satisfaction.📋
Providing administrative support
Provide efficient, responsive coordination and administrative support to service and project teams across various jobs.📂
Maintaining service records
Maintain and update service management systems and records, assisting with procurement of parts and materials.Key criteria
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Service coordination experience
Demonstrated experience in service scheduling and administration, preferably in trades.View
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Technical aptitude
Ability to understand technical job requirements and support field staff effectively.View
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Excellent communication skills
Proven ability to liaise effectively with customers and internal teams.View
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