Service Advisor - Caroline Springs- Automotive
About the job
This job is about joining the Werribee and Western Automotive Group as a Service Advisor, where you will be part of a motivated team dedicated to providing customers with memorable vehicle service experiences. The importance of this position lies in ensuring customer satisfaction through effective communication and coordination, as well as accurate administration of services. The team thrives in a supportive environment, encouraging learning and collaboration to foster a positive culture.
You'll be responsible for
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Learning and progressing
Having a drive to learn and progress in the job while maintaining a great attitude and being a team player.🗓️
Scheduling services
Applying effective customer service and scheduling of customer vehicle drop-off to pick-up.🌟
Delivering positive experiences
Creating timely and professional responses to customer vehicle service queries to deliver a positive customer experience every time.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing role, ensuring satisfaction.View
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Scheduling skills
Proven ability to manage vehicle drop-off and pick-up efficiently.View
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Effective communication skills
Strong communication between customers and workshop teams is essential.View
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