Service Advisor
About the job
Join Truck Centre (WA) as a Service Advisor and secure your future with a market leader in the trucking industry. This exciting opportunity allows you to be the primary contact for customers, ensuring their vehicles receive top-notch service while working in a supportive team environment. TCWA values career development and offers a range of benefits, making it a great fit for those looking to grow their careers.
You'll be responsible for
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Acting as primary contact
Serve as the face-to-face and phone contact between TCWA and customers for all repair and maintenance work🗓️
Scheduling work
Confidently schedule work from the service counter to the workshop while providing exceptional customer service🌟
Providing exceptional customer service
Ensure customer satisfaction through effective communication and follow-throughKey criteria
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Mechanical aptitude
Understanding of customer needs and service requirementsView
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Strong interpersonal skills
Ability to work autonomously or collaboratively in a teamView
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Excellent time management
Organisational skills to handle competing priorities effectivelyView
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