About the job
The Service Advisor – Triage position at Linfox offers an exciting opportunity to leverage your expertise as a qualified Diesel Mechanic. This job plays a pivotal role in supporting drivers across the country by diagnosing and resolving mechanical issues efficiently over the phone. The team values collaboration and innovation, ensuring that everyone contributes to fleet safety and performance.
You'll be responsible for
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Triage breakdowns nationally
Use your subject matter expertise to diagnose root causes, determine necessary repairs, and prioritise responses.📊
Monitor vehicle telematics
Assist in timely and accurate vehicle repairs by monitoring telematics.🤝
Communicate and collaborate effectively
Work with drivers, Linfox Service Centres, and vendors to drive corrective repair actions.Key criteria
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Mechanical trade qualification
Possess a Heavy Vehicle Mechanic qualification for technical expertise.View
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Knowledge of heavy vehicle systems
Demonstrated expertise in mechanics and electronics of heavy vehicles.View
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Experience with telematics systems
Familiarity with heavy vehicle telematics for effective diagnostics.View
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