Linfox2 followers56 jobs

Service Advisor - Triage (Fleet Support Line)

Mid levelFull-timeOfficeLaverton North VIC 3026, AustraliaProfessional servicesInformation technologyPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Service Advisor – Triage position at Linfox offers an exciting opportunity to leverage your expertise as a qualified Diesel Mechanic. This job plays a pivotal role in supporting drivers across the country by diagnosing and resolving mechanical issues efficiently over the phone. The team values collaboration and innovation, ensuring that everyone contributes to fleet safety and performance.

You'll be responsible for

⚙️

Triage breakdowns nationally

Use your subject matter expertise to diagnose root causes, determine necessary repairs, and prioritise responses.
📊

Monitor vehicle telematics

Assist in timely and accurate vehicle repairs by monitoring telematics.
🤝

Communicate and collaborate effectively

Work with drivers, Linfox Service Centres, and vendors to drive corrective repair actions.

Key criteria

🔧

Mechanical trade qualification

Possess a Heavy Vehicle Mechanic qualification for technical expertise.

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🚛

Knowledge of heavy vehicle systems

Demonstrated expertise in mechanics and electronics of heavy vehicles.

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📊

Experience with telematics systems

Familiarity with heavy vehicle telematics for effective diagnostics.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
Mechanical trade qualification
Possess a Heavy Vehicle Mechanic qualification for technical expertise.

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Knowledge of heavy vehicle systems
Demonstrated expertise in mechanics and electronics of heavy vehicles.

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Experience with telematics systems
Familiarity with heavy vehicle telematics for effective diagnostics.

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Communication and problem-solving skills
Excellent skills for effective collaboration and issue resolution.

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Intermediate computer skills
Proficiency in Excel, Word, and experience with SAP.

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