NSW Department of Customer Service32 followers324 jobs

Technical Advisor

Mid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Technical Advisor Clerk position is an exciting opportunity to join the Duties & Grants Technical Assurance Team, where you will play a crucial role in supporting internal stakeholders with legislation interpretation and ensuring compliance with State Tax Legislation. Your contributions will directly impact the accuracy of duty assessments and the training provided to frontline assessors. The team thrives on collaboration and knowledge sharing, fostering a supportive environment that values diverse perspectives.

Meet the team

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You'll be responsible for

🔍

Conducting audit/QA checks

Conduct audit/QA checks to ensure compliance with State Tax Legislation and ensure the correct duty has been assessed on complex transactions.
📞

Providing technical support

Provide technical/legislation support via 1:1 sessions, phone, email & duty applications.
👩‍🏫

Leading training sessions

Assist with identification of training gaps in assessor knowledge and then lead case discussion sessions with a group of assessors.

Key criteria

📜

Legislation interpretation experience

Extensive experience interpreting and analyzing legislation for complex transactions.

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📚

Training development and delivery

Proven ability to develop and deliver training on complex legislation.

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🗣️

Excellent communication skills

Ability to explain complex legislation in an easy-to-understand manner.

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5 criteria for this job
Legislation interpretation experience
Extensive experience interpreting and analyzing legislation for complex transactions.

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Training development and delivery
Proven ability to develop and deliver training on complex legislation.

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Excellent communication skills
Ability to explain complex legislation in an easy-to-understand manner.

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Problem-solving skills
Demonstrated capability to research and collaborate for effective solutions.

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Customer service commitment
Strong focus on putting customers at the forefront of all initiatives.

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