Service Consultant
About the job
This job is about providing consistently superior service to Avant members and customers. Service Consultants play a vital role in ensuring quality interactions through various channels, contributing to the overall success of the department. The team values dedication and collaboration, creating an environment where everyone can thrive.
You'll be responsible for
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Delivering superior service
Providing consistently superior service to clients, exceeding expectations in all interactions.📋
Maintaining member records
Assisting with member record maintenance, ensuring accuracy and confidentiality.💡
Identifying improvement opportunities
Identifying and implementing continuous improvement opportunities to enhance service efficiency and effectiveness.Key criteria
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Proven customer service experience
Demonstrated experience in a service-oriented role with excellent customer interactions.View
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Attention to detail
Strong commitment to delivering quality work and maintaining accurate records.View
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Analytical skills
Ability to identify and implement process improvements effectively.View
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