Onsite Rental Group12 jobs

Service Coordinator (10 Month Contract)

JuniorMid levelContractOfficeNew South Wales, AustraliaAdministrationCustomer service and supportOperations consultingPosted 10 hours ago
Think you're a good fit?See what the hiring team are looking for

About the job

This job is about coordinating the daily operations of the Portable Toilet Business Line at Onsite Rental Group's Glendenning branch. As a Service Coordinator, you will lead a team of Service Drivers while managing key customer relationships and ensuring efficient service delivery. The team values collaboration and is committed to providing exceptional service to customers.

You'll be responsible for

📅

Managing and allocating daily service runs to drivers

Overseeing the daily schedules and routes for service drivers to ensure timely service delivery.
🤝

Managing customer relationships with servicing issues

Addressing and resolving customer concerns related to portable toilets on hire.
⏰

Monitoring driver daily hours

Ensuring compliance with safe driving and rest period regulations for drivers.

What we're looking for

🚚

Transport logistics experience

Demonstrated experience in managing transport logistics operations.

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🔧

Process improvement skills

Proven ability to identify and implement process enhancements.

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📞

Excellent communication skills

Strong skills in building and maintaining customer relationships.

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Meet the team

About the company

View your fit

5 criteria for this job
Transport logistics experience
Demonstrated experience in managing transport logistics operations.

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Process improvement skills
Proven ability to identify and implement process enhancements.

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Excellent communication skills
Strong skills in building and maintaining customer relationships.

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Time management expertise
Experience monitoring and managing driver schedules effectively.

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Load restraint compliance knowledge
Understanding of load restraint regulations and safety standards.

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