Service Coordinator (10 Month Contract)
About the job
This job is about coordinating the daily operations of the Portable Toilet Business Line at Onsite Rental Group's Glendenning branch. As a Service Coordinator, you will lead a team of Service Drivers while managing key customer relationships and ensuring efficient service delivery. The team values collaboration and is committed to providing exceptional service to customers.
You'll be responsible for
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Managing and allocating daily service runs to drivers
Overseeing the daily schedules and routes for service drivers to ensure timely service delivery.🤝
Managing customer relationships with servicing issues
Addressing and resolving customer concerns related to portable toilets on hire.⏰
Monitoring driver daily hours
Ensuring compliance with safe driving and rest period regulations for drivers.Key criteria
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Transport logistics experience
Demonstrated experience in managing transport logistics operations.View
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Process improvement skills
Proven ability to identify and implement process enhancements.View
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Excellent communication skills
Strong skills in building and maintaining customer relationships.View
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