Care Connect - Community Care Provider1 job

Service Coordinator - Community Care

Mid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Service Coordinator position at Care Connect is a fantastic opportunity for an enthusiastic professional dedicated to providing exceptional support to clients. This role is crucial in ensuring clients receive timely and effective service, enhancing their quality of life. The team values collaboration, authenticity, and a client-first mindset, creating a supportive and dynamic work environment.

You'll be responsible for

🗂️

Providing administrative support

Deliver high-quality administrative support and resolve client requests within agreed service levels.
❤️

Building client relationships

Establish strong relationships with clients, tailoring solutions to meet their individual needs.
🔗

Coordinating services

Promote the Care Connect proposition by coordinating effectively between clients, client advisors, and service providers.

Skills you'll need

🤝

Customer service experience

Experience in customer service, administration, or coordination, with a focus on client satisfaction.
🗣️

Strong communication skills

Ability to communicate effectively with clients, service providers, and internal teams.
📅

Organisational skills

Proven ability to manage competing priorities and maintain professionalism in a fast-paced environment.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Proven experience in high-volume inbound contact roles.

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Administrative support skills
Demonstrated ability to provide effective administrative assistance.

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Time management skills
Strong capability to manage competing priorities professionally.

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Microsoft Office proficiency
Experience using Microsoft Office and learning new systems.

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Aged care background
Background in aged care or community services is advantageous.

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