About the job
The Service Delivery Manager - Ramp at dnata is a pivotal role responsible for managing end-to-end Ground Services and Ramp Services at Sydney International Airport. This position is crucial for ensuring that services meet and exceed both company and client expectations, while fostering a culture of safety and continuous improvement. The team thrives on collaboration, support, and a commitment to professional development, making it an exciting opportunity for those looking to grow in a dynamic environment.
You'll be responsible for
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Leading a professional team
Lead a professional team that will provide superior customer service and ongoing improvement.🔍
Managing recruitment processes
Manage recruitment processes including selection, induction or termination when required.🦺
Ensuring safety compliance
Lead the team to ensure adherence to all safety requirements and promote a zero harm culture.What we're looking for
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Strong leadership skills
Proven experience leading teams with a focus on improvement.View
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Intermediate MS Office skills
Experience with Word, Excel, Outlook, and PowerPoint.View
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Exceptional communication skills
Well-developed verbal and written communication abilities.View
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