MYER5 followers1 job

Customer Service Manager

Mid levelFull-timeHybridCentral Coast Council, NSW, AustraliaPeople and cultureRetail banking operationsCustomer servicePosted 3 weeks ago
Pending fitX of Y criteria met

About the job

Join a dynamic environment at Myer Erina, where you will inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance. This pivotal job is all about championing Myer's strategic vision by managing daily operations, coaching team members, and fostering a culture of growth and collaboration. With a supportive leadership team and opportunities for career development, you will have the chance to elevate your career in Retail Management while leading teams to achieve customer service excellence.

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You'll be responsible for

📊

Managing daily operations

Oversee the daily operations of your departments, ensuring customer satisfaction and financial performance are prioritized.
🚀

Optimizing team productivity

Leverage workforce management to enhance team member skills and drive productivity.
🌟

Leading and inspiring teams

Empower and inspire your team while focusing on developing the next generation of Myer leaders.

Key criteria

🛍️

Retail management experience

Proven experience managing retail teams in a fashion environment.

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👥

People leadership skills

Demonstrated ability to lead and inspire diverse teams.

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📈

KPI achievement

Experience in monitoring and achieving sales and performance targets.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Retail management experience
Proven experience managing retail teams in a fashion environment.

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People leadership skills
Demonstrated ability to lead and inspire diverse teams.

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KPI achievement
Experience in monitoring and achieving sales and performance targets.

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Customer service excellence
Strong background in delivering outstanding customer experiences.

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Time management skills
Ability to prioritise tasks and meet deadlines effectively.

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