Customer Service Manager
About the job
The Department Manager job at Woolworths Group is an exciting opportunity to shape your future in retail while fostering an engaging and inclusive team environment. This position plays a vital role in delivering a consistently good shopping experience for customers and supports team members in their career journeys. The team values collaboration, flexibility, and the importance of every individual reaching their full potential.
You'll be responsible for
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Leading department operations
Responsible for end-to-end leadership of the department, fostering a connected and high-performing team.🛒
Enhancing customer experience
Working closely with the store leadership team to ensure a great shopping experience for customers.📈
Developing team capabilities
Supporting team members in their growth and development through the Store Leadership Pathway.Key criteria
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Customer service excellence
Demonstrated ability to engage and delight customers through service.View
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Safety prioritisation
Experience ensuring safety protocols are followed in retail environments.View
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Leadership experience
Proven background in leading teams and department operations.View
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