Customer Service Manager
About the job
The Department Manager job at Woolworths Group is all about shaping your future in retail while delivering an exceptional shopping experience for customers. This role is vital in fostering a connected and high-performing team, ensuring everyone has the opportunity to reach their full potential. The team thrives on inclusivity, support, and the chance to grow together, making it a fantastic place to build a fulfilling career.
You'll be responsible for
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Leading department operations
Responsible for end-to-end leadership of the department, fostering a connected and high-performing team.🛒
Enhancing customer experience
Working closely with the store leadership team to ensure a great shopping experience for customers.📈
Developing team capabilities
Supporting team members in their growth and career journey through the Store Leadership Pathway.Key criteria
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Customer service excellence
Demonstrated ability to engage and delight customers through effective service.View
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Safety compliance
Proven commitment to prioritising safety for team and customers.View
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Leadership experience
Experience leading teams and supporting daily department operations.View
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