Customer Service Manager
About the job
The Department Manager job at Woolworths Group is an exciting opportunity to shape your future in retail while leading a dynamic team. This role is crucial for fostering a positive shopping experience for customers and creating a supportive work environment for team members. The team thrives on collaboration, inclusivity, and personal growth, ensuring everyone has the chance to reach their full potential.
You'll be responsible for
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Leading department operations
Responsible for end-to-end leadership of the department, fostering a connected, flexible, and high-performing team committed to serving customers and communities.🛒
Enhancing customer experience
Ensuring a great shopping experience for customers while providing a great place to work for the team.🌱
Supporting team development
Supporting team members in their growth and development through the Store Leadership Pathway.Key criteria
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Customer service excellence
Demonstrated ability to engage and delight customers through effective communication.View
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Safety compliance
Proven commitment to prioritising safety for team and customers.View
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Leadership experience
Experience leading department operations and supporting team members daily.View
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