Accenture26 followers189 jobs

Service Designer (AU Citizen with Security Clearance)

Mid levelFull-timeHybridMelbourne VIC, AustraliaBrisbane QLD, AustraliaCanberra ACT, AustraliaSydney NSW, AustraliaProfessional servicesDesignPosted 1 month agoVerified 1 month ago
Think you're a good fit?See what the hiring team are looking for

About the job

This job offers an exciting opportunity to inspire and innovate within a dynamic team. Collaborating with various teams, you will contribute to key decisions and provide solutions to challenges, all while embracing the art of System Designs. Join a culture where creativity and collaboration flourish, and your expertise will help shape remarkable experiences.

You'll be responsible for

✏️

Designing services

Designing end-to-end services that are user-centered, efficient, and aligned with business objectives.
🤝

Partnering with teams

Partnering with innovation designers and operations teams to create bespoke content and customized experiences.
🗺️

Mapping services

Mapping current and future state services, customer journeys, and service blueprints.

Key criteria

🛠️

Service design tools and methods expertise

Strong experience with journey mapping and service blueprints.

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🎨

Master proficiency in system designs

Deep understanding of system design principles and practices.

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👥

Workshop facilitation experience

Proven experience engaging diverse stakeholder groups in workshops.

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Meet the team

About the company

View your fit

5 criteria for this job
Service design tools and methods expertise
Strong experience with journey mapping and service blueprints.

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Master proficiency in system designs
Deep understanding of system design principles and practices.

View

Workshop facilitation experience
Proven experience engaging diverse stakeholder groups in workshops.

View

Human-centred design knowledge
Strong understanding of user research practices and insights.

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Agile delivery team experience
Experience working in Agile or multidisciplinary teams.

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