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Service Designer (AU Citizen with Security Clearance)

Mid levelFull-timeHybridMelbourne VIC, AustraliaBrisbane QLD, AustraliaCanberra ACT, AustraliaSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job offers an exciting opportunity to inspire and innovate within a dynamic team. Collaborating with various teams, you will contribute to key decisions and provide solutions to challenges, all while embracing the art of System Designs. Join a culture where creativity and collaboration flourish, and your expertise will help shape remarkable experiences.

You'll be responsible for

✏️

Designing services

Designing end-to-end services that are user-centered, efficient, and aligned with business objectives.
🤝

Partnering with teams

Partnering with innovation designers and operations teams to create bespoke content and customized experiences.
🗺️

Mapping services

Mapping current and future state services, customer journeys, and service blueprints.

Key criteria

🛠️

Service design tools and methods expertise

Strong experience with journey mapping and service blueprints.

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🎨

Master proficiency in system designs

Deep understanding of system design principles and practices.

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👥

Workshop facilitation experience

Proven experience engaging diverse stakeholder groups in workshops.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Service design tools and methods expertise
Strong experience with journey mapping and service blueprints.

View

Master proficiency in system designs
Deep understanding of system design principles and practices.

View

Workshop facilitation experience
Proven experience engaging diverse stakeholder groups in workshops.

View

Human-centred design knowledge
Strong understanding of user research practices and insights.

View

Agile delivery team experience
Experience working in Agile or multidisciplinary teams.

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