Centorrino Technologies5 followers38 jobs

Service Desk Analyst - Contract

JuniorContractOfficeAdelaide SA, AustraliaPosted 6 days agoVerified 1 hour ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies as a Service Desk Analyst and be part of a vibrant community that values innovation and inclusivity. In this role, you will provide essential Level 1 support to end users, ensuring a seamless customer experience while troubleshooting various IT issues. The team thrives on collaboration and creativity, making it a fantastic opportunity to grow and develop your skills in a supportive environment.

Meet the team

About the company

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You'll be responsible for

💻

Providing Level 1 support

Delivering responsive and friendly technical assistance to end users.
🔧

Troubleshooting issues

Troubleshooting and resolving hardware, software, and basic IT issues within agreed service levels.
📦

Managing IT deliveries

Managing incoming IT deliveries and ensuring equipment is received and accounted for.

Key criteria

🖥️

Level 1 IT support experience

Demonstrated experience in providing Level 1 IT support.

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🔧

Troubleshooting skills

Proven ability to resolve hardware and software issues effectively.

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📦

Device setup and deployment

Experience with laptop imaging and deploying end-user devices.

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A meaningful career starts with a match

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5 criteria for this job
Level 1 IT support experience
Demonstrated experience in providing Level 1 IT support.

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Troubleshooting skills
Proven ability to resolve hardware and software issues effectively.

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Device setup and deployment
Experience with laptop imaging and deploying end-user devices.

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AV equipment knowledge
Basic understanding of audiovisual equipment and meeting technology.

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Organisational skills
Proven ability to maintain an organised IT stockroom.

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