About the job
The Service Manager job at atWork Australia is all about leading a passionate team to make a meaningful impact in the lives of individuals seeking employment. This position is crucial for driving performance, ensuring compliance, and fostering community engagement. Join a supportive environment that values integrity, compassion, determination, and thriving together, where your leadership can truly shine.
You'll be responsible for
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Leading and coaching
Leading, coaching and developing Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.📊
Driving performance
Driving performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.🌍
Overseeing service delivery
Overseeing service delivery, workflow and client experience across multiple locations.Key criteria
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Team management experience
Demonstrated experience managing teams or multiple sites.View
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Strong leadership capability
Proven ability in coaching, performance management, and operational delivery.View
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Commercial acumen
Experience managing budgets, forecasts, and financial KPIs.View
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