About the job
The Service Manager job at atWork Australia is all about making a meaningful impact by leading a dedicated team of Job Coaches and InWork Support Coaches. This role is crucial in driving performance and ensuring that clients achieve sustainable employment outcomes. The team thrives on values like Integrity, Compassion, Determination, and Thriving Together, creating a supportive and engaging work environment.
You'll be responsible for
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Leading and coaching
Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.📈
Driving performance
Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.🌍
Overseeing service delivery
Oversee service delivery, workflow and client experience across multiple locations.Key criteria
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Team management experience
Proven experience managing teams or multiple sites effectively.View
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Strong leadership capability
Demonstrated ability in coaching and performance management.View
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Commercial acumen
Experience managing budgets, forecasts, and financial KPIs.View
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