About the job
The Service Manager position at atWork Australia is a fantastic opportunity to lead a dedicated team in empowering individuals living with disabilities and other challenges. This role is crucial in ensuring that both clients and employers thrive through effective support and guidance. The team values collaboration, integrity, and a shared belief that work is for everyone, creating a positive and impactful workplace.
You'll be responsible for
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Managing team performance
Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded.🗺️
Establishing clear direction
Establishing and communicating clear direction for the effective operations of your team across various locations.🌟
Fostering a client-focused environment
Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.Key criteria
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Team management experience
Demonstrated experience leading and motivating teams to achieve goals.View
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KPI oversight
Proven ability to work towards and exceed Key Performance Indicators.View
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Client-facing experience
Experience in customer service roles, engaging with diverse stakeholders.View
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