Rentokil Initial
Service Planner - Pest Control
About the job
The Service Planner position at Rentokil is all about being organised and proactive in managing service schedules and customer interactions. This job plays a crucial role in ensuring that the team operates smoothly and that customers receive top-notch service. Rentokil values a friendly and supportive work environment, where collaboration and communication are key to success.
You'll be responsible for
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Organising and scheduling
Managing regular field service activities in pest control to ensure timely service delivery.📞
Responding to customer enquiries
Addressing customer questions and complaints regarding service, ensuring satisfaction.📊
Maintaining reports
Keeping accurate records and reports related to service activities and technician performance.Key criteria
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Organisational skills
Experience managing schedules and coordinating service activities effectively.View
📞
Strong communication skills
Proven ability to communicate clearly with customers and team members.View
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Computer proficiency
Demonstrated experience using software for administration and reporting.View
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