Beckman Coulter Life Sciences1 follower8 jobs

Service Sales & Support Specialist

Mid levelFull-timeHybridLane Cove NSW 2066, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Service Sales & Support Specialist job at Leica Microsystems is all about driving service sales growth and enhancing customer satisfaction within the life sciences and biotechnology sectors. This position plays a crucial role in scaling the service business through effective management and innovative strategies, ensuring that the team meets operational metrics and optimizes resources. Collaboration and a culture of belonging are key, as you will work alongside passionate colleagues to make a real difference in the world.

You'll be responsible for

🚀

Driving service sales growth

Identifying new market opportunities, engaging customers on Leica service offerings, and proposing technically and commercially sound service contracts.
📊

Managing service quotations

Overseeing funnel forecasting, pricing reviews, and order follow-up to ensure accurate revenue planning and timely Purchase Orders.
🔄

Coordinating end-to-end service execution

Tracking open cases, collaborating with field service teams and partners, escalating issues as needed, and driving continuous process improvements.

Key criteria

📜

Diploma in relevant field

Diploma in Business, Life Sciences, or related field.

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💬

Strong communication skills

Proven experience in virtual and remote customer engagement.

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🗂️

Organizational skills

Demonstrated ability in time and pipeline management.

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View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Diploma in relevant field
Diploma in Business, Life Sciences, or related field.

View

Strong communication skills
Proven experience in virtual and remote customer engagement.

View

Organizational skills
Demonstrated ability in time and pipeline management.

View

Proficiency in key software
Experience with SAP, SFDC, and Microsoft Office tools.

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Service operations experience
Experience in life science or medical device service operations preferred.

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A meaningful career starts with a match

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