About the job
As the Service Transition Lead at Metcash, you will play a vital role in a major Cyber Security Risk & Privacy Program, ensuring that solutions are effectively embedded into Business As Usual (BAU) operations. Your work will make a significant impact on independent businesses and local communities, driving clarity and reducing delivery friction across multiple workstreams. The team values collaboration and is committed to fostering a supportive environment where everyone can thrive.
You'll be responsible for
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Driving embedded change execution
Assessing impacts, supporting adoption, and preparing teams for successful go-live.📋
Ensuring service transition and operational readiness
Including runbooks, support models, and handover to BAU teams.📝
Leading business analysis and process mapping
Defining requirements, controls, and future-state operating models across cyber remediation initiatives.Key criteria
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Cyber security program experience
Strong experience in cyber security programs and risk remediation.View
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Change management skills
Proven ability to drive change without dedicated resources.View
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Business analysis expertise
Experience in business analysis and process mapping.View
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