Sydney Water9 followers13 jobs

ServiceNow System Administrator

Mid levelFull-timeHybridHarris Park NSW 2150, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The ServiceNow System Administrator job at Sydney Water is an exciting opportunity to take ownership of the day-to-day operation and technical administration of the ServiceNow platform. This position plays a crucial role in ensuring secure configuration and application support, enabling the organization to scale its Enterprise Service Management outcomes. The team values autonomy and collaboration, working together to maintain security, compliance, and operational excellence.

Meet the team

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You'll be responsible for

⚙️

Administering ServiceNow

Administer and support core ServiceNow capabilities to ensure stable platform operation.
🛠️

Providing Application Support

Provide Tier 2 application support across ServiceNow modules, including incident and request triage.
📊

Monitoring Platform Health

Monitor and manage platform health, including performance, logs, errors, and data quality.

Key criteria

🔧

ServiceNow Certified System Administrator

Possession of ServiceNow CSA certification for platform expertise.

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🛠️

Experience with ServiceNow administration

5+ years administering ServiceNow in production environments.

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🔍

Tier 2 application support experience

Demonstrated experience providing Tier 2 support across ServiceNow modules.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
ServiceNow Certified System Administrator
Possession of ServiceNow CSA certification for platform expertise.

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Experience with ServiceNow administration
5+ years administering ServiceNow in production environments.

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Tier 2 application support experience
Demonstrated experience providing Tier 2 support across ServiceNow modules.

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Understanding of ServiceNow security controls
Strong knowledge of roles, groups, and access controls in ServiceNow.

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Operational documentation skills
Experience maintaining documentation and reporting for platform performance.

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A meaningful career starts with a match

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