About the job
This job is about ensuring customers in the SMB and Commercial segments receive the right Professional Services to thrive on Stripe. By engaging with users to understand their needs and collaborating with Account Executives, you will help drive service attachment rates and build revenue through paid services. The team values strong relationships and a focus on user success, making it an exciting opportunity to contribute to the growth of Stripe's product revenue.
You'll be responsible for
🔍
Evaluating user needs
Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe.🚀
Driving Professional Services attach
Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support.🤝
Collaborating with Account Executives
Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings.Key criteria
💼
Customer-facing experience
2+ years in customer-facing roles at tech or payments companies.View
📄
Contract and SOW development
Experience in developing contracts and Statements of Work.View
🔍
Technical requirements understanding
Ability to match technical needs with service offerings.View
View more
