SF Service Cloud & Case Management Specialist
About the job
This job is about building a next-generation Salesforce practice at NCS Australia, focusing on delivering large-scale transformation programs across various industries. The impact of this job is significant, as it contributes to creating better outcomes for clients and communities. The team thrives on innovation, collaboration, and a commitment to quality, making it an exciting opportunity to shape the future together.
You'll be responsible for
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Contributing across the full SDLC
Contributing across the full Software Development Life Cycle: discovery, fit-gap, design, build, test, and deploy.⚙️
Designing scalable Salesforce solutions
Designing and implementing scalable Salesforce solutions aligned to out-of-the-box (OOTB) principles.🌐
Building integrations with external platforms
Building integrations with external platforms (e.g. billing, order management, payments, digital channels).Key criteria
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Salesforce Communications Cloud experience
Demonstrated experience with Salesforce Communications Cloud and telco product models.View
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Salesforce Commerce Cloud experience
Proven experience in Salesforce Commerce Cloud, including storefront development.View
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Integration experience
Strong background in API integrations, preferably with MuleSoft.View
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