NCS Group Australia4 followers127 jobs

SF Service Cloud & Case Management Specialist

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about building a next-generation Salesforce practice at NCS Australia, focusing on delivering large-scale transformation programs across various industries. The impact of this job is significant, as it contributes to creating better outcomes for clients and communities. The team thrives on innovation, collaboration, and a commitment to quality, making it an exciting opportunity to shape the future together.

Meet the team

About the company

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You'll be responsible for

🔄

Contributing across the full SDLC

Contributing across the full Software Development Life Cycle: discovery, fit-gap, design, build, test, and deploy.
⚙️

Designing scalable Salesforce solutions

Designing and implementing scalable Salesforce solutions aligned to out-of-the-box (OOTB) principles.
🌐

Building integrations with external platforms

Building integrations with external platforms (e.g. billing, order management, payments, digital channels).

Key criteria

☁️

Salesforce Communications Cloud experience

Demonstrated experience with Salesforce Communications Cloud and telco product models.

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🛒

Salesforce Commerce Cloud experience

Proven experience in Salesforce Commerce Cloud, including storefront development.

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🔗

Integration experience

Strong background in API integrations, preferably with MuleSoft.

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Salesforce Communications Cloud experience
Demonstrated experience with Salesforce Communications Cloud and telco product models.

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Salesforce Commerce Cloud experience
Proven experience in Salesforce Commerce Cloud, including storefront development.

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Integration experience
Strong background in API integrations, preferably with MuleSoft.

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Consulting environment experience
Experience working in a consulting or systems integrator environment.

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Strong communication skills
Effective stakeholder engagement and communication abilities.

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A meaningful career starts with a match

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