Shared Services Support Officer
JuniorMid levelFull-timeOfficeDubbo NSW 2830, AustraliaAdministrationCustomer service and supportPosted 16 hours ago
About the job
This job is all about putting people at the heart of operations and making a meaningful impact in the community. As part of a dynamic team, you will deliver high-quality customer service and operational support in a fast-paced contact centre environment. The team thrives on collaboration, continuous improvement, and ensuring exceptional customer experiences.
You'll be responsible for
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Delivering high-quality customer service
Working as part of a team to provide exceptional customer service and operational support in a fast-paced contact centre environment.🔍
Navigating complex enquiries
Handling complex customer inquiries and delivering efficient solutions while maintaining accuracy and compliance.🤝
Contributing to team culture
Fostering a collaborative team culture focused on continuous improvement and knowledge sharing.Key criteria
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Customer service experience
Demonstrated experience in customer-centric service environments.View
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Multi-channel enquiry management
Experience managing high-volume enquiries across various channels.View
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Strong communication skills
Proven ability to build relationships and solve problems effectively.View
View more
