Optus11 followers85 jobs

Small Business Specialist, Airport West

Mid levelSeniorFull-timeHybridVictoria, AustraliaBusiness operationsCustomer service and supportSalesPosted 4 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Small Business Specialist job at Optus is all about empowering small businesses with the right telecommunications solutions. This role is crucial for strategically growing the Optus Business Market share while ensuring that customers receive exceptional service. The team thrives on collaboration and results-driven culture, making it a fantastic opportunity for someone who enjoys working with others to create meaningful customer experiences.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔍

Understanding small business needs

Understanding the needs and profiles of small businesses to tailor solutions effectively.
🤝

Delivering customer service

Delivering brilliant customer service and educating customers on the full range of products.
🤝

Collaborating with the team

Collaborating with the wider team to seek opportunities to improve the overall experience for business customers.

Key criteria

📈

Experience in executing strategies

Demonstrated experience successfully executing strategies with measurable results.

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🔍

Problem-solving skills

Ability to analyze complex issues and identify effective solutions.

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🗣️

Effective communication skills

Proven ability to build trust and communicate effectively with customers.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Experience in executing strategies
Demonstrated experience successfully executing strategies with measurable results.

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Problem-solving skills
Ability to analyze complex issues and identify effective solutions.

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Effective communication skills
Proven ability to build trust and communicate effectively with customers.

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Strong time management
Experience managing multiple tasks efficiently while maintaining quality.

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Team collaboration experience
Demonstrated experience collaborating with teams to enhance customer experiences.

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