About the job
The Small Business Specialist job at Optus is all about empowering small businesses with the right telecommunications solutions. This role is crucial for strategically growing the Optus Business Market share while ensuring that customers receive exceptional service. The team thrives on collaboration and results-driven culture, making it a fantastic opportunity for someone who enjoys working with others to create meaningful customer experiences.
You'll be responsible for
🔍
Understanding small business needs
Understanding the needs and profiles of small businesses to tailor solutions effectively.🤝
Delivering customer service
Delivering brilliant customer service and educating customers on the full range of products.🤝
Collaborating with the team
Collaborating with the wider team to seek opportunities to improve the overall experience for business customers.Key criteria
📈
Experience in executing strategies
Demonstrated experience successfully executing strategies with measurable results.View
🔍
Problem-solving skills
Ability to analyze complex issues and identify effective solutions.View
🗣️
Effective communication skills
Proven ability to build trust and communicate effectively with customers.View
View more
